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Welcome to the official online shopping platform of the Taiwan Praising Dance Culture and Arts Foundation. Before shopping, please read through our Store Terms and Conditions carefully. By checking “I agree to the Privacy Policy and Return/Refund Policy” during checkout, you indicate your complete understanding and agreement to all contents of these Terms and Conditions, including the use of email for communication. We promise to properly protect your personal information in accordance with relevant personal data protection laws and strictly abide by our Privacy Policy.

– Order Details –
1. Orders are shipped 1-2 business days after receipt, except for restocked or preordered items.
2. Preordered items will be labeled with estimated shipping times, but actual times may vary based on stock.
3. Most items are in-stock, but some may require 5-7 business days to restock. Contact us beforehand if you have delivery time requirements.
4. We reserve the right to accept/refuse orders. If unable to process an order, we will contact you via email, order comments, or phone to arrange reimbursement or exchanges. We apologize for any inconvenience.

– Shipping Details –
We ship weekdays Monday-Friday, excluding holidays. Below delivery estimates are for reference only. Actual delivery times depend on carrier policies and may vary.
※ Recent events have impacted shipping. Delays may occur.

7-11 Pickup:
Example – shipped on 15th, estimated pickup 17th-18th. Email and SMS notifications will be sent with pickup instructions. Customers must collect packages with matching ID within 7 days of store arrival or pay NTD 60 fee to reshipe for late pickup.

Offshore Mail:
Shipped by Chunghwa Post, arriving approximately 3-7 business days later.

International Shipping:
Mainland China, HK, Macau – SF Express. Other regions – Chunghwa Post Air.

※Missing recipient information, incorrect contacts, failed delivery attempts, accidents, inventory delays, or restocks may delay shipments. We appreciate your understanding.
※An SMS notification is sent upon store arrival, but you may not receive it if:
1. Incorrect phone number provided.
2. Phone blocks promotional messages by default or has ad-blocking apps.
3. Poor signal reception when message is sent.
4. Message storage on phone is full.
*Aside from SMS, please check order email notifications. Late pickup packages returned to us but require a NTD 60 fee to reshipe despite not receiving texts.

– Order Status –
Mobile Account
– Go to praisedance.com.tw > Tap hamburger menu > Tap right side menu > 3rd icon “Orders”

Desktop Account
– Go to praisedance.com.tw > Log in > Click “Orders” on left side menu

Login to view order history and check status:
“Processing” or “Confirmed” – not yet shipped
“Completed” – shipped

*For 7-11 pickup inquiries, check SMS messages or ask in-store.
*Those without accounts can also check order status via confirmation emails.

– Privacy Policy –
Data Collection & Use
1. Necessary delivery information is provided to carriers.

Data Disclosure
1. We will not disclose or sell your personal data unless required by law enforcement, authorities investigating legal/contract violations, or as permitted by relevant laws.

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